Packaging was crushed and destroyed upon arrival, was incredibly late, was unable to track the order, and received the wrong color. Return policy states that package must be unopened if returned, but how would I know I need to return it if I couldn’t open it?
M
Michael Cyrklefsky
Delivery
My order took too long to arrive. I couldn't get it to my granddaughter in time for Christmas even though I ordered it in plenty of time. Your phone number doesn't work. I couldn't call to check my order. You're email chat doesn't work either.. What kind of a company are you running?
T
Tina Phillips
Hydroflask
My hydroflask had a dent on the bottom rim
S
Sandy Baker
Water bottle
The communication was bad while waiting for it to be delivered. Had no idea. No tracking number. Box was crushed that it came in
M
Martha Westervelt
The product was fine, but I only received it a week ago. Never received a tracking number for it even after emailing a complaint. Ordered another from Amazon to be safe, since this was a Christmas present. Amazon was $3 more, but included an extra straw.
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