Shipping policy
How long does it take to process an order?Shipping is Free in the USA and the UK. It takes 5-8 business days for a package to be delivered.
Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Understand we are a team of humans, working with human hands, and human brains. We aren't perfect.
How will I know when my order has shipped?
For in-stock items, you should receive a shipping confirmation email with tracking information within 1-2 business days of placing your order.
How do I track my package?
Thanks to our trusted shipping partner USPS, you can track your package 24 hours a day on USPS.com using your tracking number.What about shipping?
Shipping times depend on your location. If you live down the street from us in Medford, you'll get it faster than if you live in Hawaii. The USPS site quotes, but does not guarantee, 5-8 business days for domestic delivery.
Personalized (custom) orders take 6-8 weeks to create and deliver because they are made-to-order.
If a package can't be delivered due to an error entering your shipping address, Chungcap! is not responsible for any additional fees that may incur in order to reroute or reship the package.